About Beek

We believe that every person has the potential to be a super-hero, and they just need great stories that inspire them to begin unleashing their super powers. Our mission is to help creators share and monetize those stories and help users discover, listen and remember them.

Our platform provides the best listening experience and access to exclusive Spanish audio content from top local creators, in addition to 250K audiobooks. By simply putting on their headphones 15min a day, our app enables listeners to invest in their personal development whenever their hands are busy but their mind is free (e.g: working out, walking their dog, commuting). At the same time, creators make money every second someone listens to their content, so they are incentivized to keep providing our listeners with amazing content.

We’re starting with the 572 million hispanics in the world, with the goal to become the audio content marketplace for the entire 7.3 billion non-English speaking market underserved in local language content. We would love for you to join us on this journey!

Our Values

Beek team first — We are the kind of company where we clean everyone's dirty dishes even if they’re not ours, as if we were at home
Be an animal — We’re passionate and hustle to find creative solutions to every problem and never give up. EVER.
Unleash user potential — We care intensely about our users and seek to optimize for them whenever and wherever possible
Tell great stories — We strive to tell the most compelling stories to inspire both our users and our teammates
Be the best version of yourself — We do everything we can to empower ourselves and our teammates, in and outside of work

About the Role

We are looking for a CRM - Lifecycle & Retention Lead interested in growing Beek's user retention in an efficient and scalable manner. This includes planning, creating and optimizing automated CRM campaigns and flows.

The CRM - Lifecycle & Retention Lead role at Beek is in the Growth Marketing area, which is responsible for acquiring and retaining customers through various online and offline marketing strategies. The role is fully remote.

Responsibilities include:

Leadership and development of Beek's user retention and lifecycle strategy through CRM (customer.io).
Creation and optimization of flows, through email and push notification tactics, among others.
Proposal and development of appropriate content for each part of the user acquisition, retention and reactivation funnel.
Identify trends and apply them in all our user retention efforts.
Maintain knowledge of industry best practices and new technologies.
Define, measure and evaluate results to obtain quantitative and qualitative analysis to help us continue to learn and improve.

About You

You’re passionate about people and excited to join a quickly growing team and rapidly scaling company. You’re a natural leader who is energized by helping others succeed. You know that company culture is just as important as strategy and growth. For you, no challenge is too big or solution too small.

Experience, knowledge, and understanding:

You have a great ability to create successful retention and engagement campaigns, knowing how to iterate quickly when results are not as expected.
You are proficient in CRM platforms and are always willing to learn new tools as they come along.
You are good at analyzing data and making decisions based on it.
You are an organized person and this is reflected in your projects, which you can take from start to finish in an autonomous way.
You are not afraid to try different subjects and to learn when things don't go as expected.
English - level B2 or higher.

Technical skills:

Experience with strategic planning and sales.
Native or bilingual proficiency in English and Spanish.

Benefits

What is is like to work at Beek?

Our benefits are designed to offer you the freedom and support you need to grow personally and professionally

Unlimited vacation - We don’t believe in limiting vacation days, take as many as you need
Fully remote work - You can work from wherever you like
Totally flexible hours - You make your own schedule. We work asynchronously and don’t count the number of hours you work, but rather the progress you make
Medical insurance - We know how important your health is, which is why we offer medical insurance to all our team
Competitive salary - It grows as you grow
Wellness and education stipends - You can use this to buy books and courses, pay for the gym, or purchase whatever you need to help you grow and take care of your mental and physical health
Remote work stipend - We want to support your remote work and give you some money to set yourself up to be a productivity machine

Additional Info:

A Y Combinator company, Beek has raised over $20M USD from top-tier Silicon Valley funds including Greylock and Accel, notable investors in Meta, Spotify, Slack, Dropbox, Etsy, and more. We’ve also secured investments from directors at Netflix and Disney+ as well as from founders of companies like Rappi.

Beek is proud to be an Equal Opportunity Employer. We celebrate the multicultural and varied backgrounds of our team and are committed to creating an inclusive environment. We do not discriminate based upon race, sexual orientation, national origin, sex, gender identity, age, citizenship, ancestry, color, disability, marital status, or parental status. We believe that the more perspectives and voices we represent in our business, the better we will serve our audience and the more we will succeed.